Citizen Charter
Headquarters Office: 0441-6222
Headquarters, Complaint Center: 0441-62875
Officer / Complaint Center Name and Mobile Number
01. Headquarters, Non / K
01769401741
0. Barguna, Zonal Office
017694002447
03. Bauphal, Zonal Office
017694002446
04. Kalapara, Zonal Office
01769400248
05. Galachipa, Zonal Office
017694002445
06. Headquarters, DGM (Technical)
0176940208
07. Amtali, Area Office
01769401746
08. Dumki, Area Office
01769401747
09. Mahipur, the complaint center
01769401750
10. Hajipur, Complaint Center
01769402083
09. Datmina Complaint Center
01769401751
10. Subivadkhali, the complaint center
01769401752
11. Betagi, Area Office
01769401748
12. Chandukhi, the complaint center
01769401753
13. Tabloli, complaint center
01769401754
14. Kharijma, the complaint center
01769401755
15. Goslinga Complaint Center
01769401756
16. Kalisuri, Area Office
01769401749
17. Kathaltoli, Complaint Center
01769401757
18. Badarpur Complaint Center
01769401758
19. AGM (administration)
01769400730
20. AGM (finance)
01769400731
21. AGM (And & M)
01769400729
22. AGM (ANDC)
01769402297
22. AGM (member service)
0176940073
23. AGM (And & M), Bauphal Zonal Office
01766675015
24 AGM (And & M), Barguna Zonal Office
01769400734
25. AGM (And & M), Kalapara Zonal Office
01769400735
26. AGM (And & M), Galachipa Zonal Office
01769400736
Do not pay any money without Rashid.
"Take advantage of electricity, give access to others"
"Refrain from using illegal power"
"Use energy-saving bulbs"
Customer Service Center
One location service:
* New electricity connection application can be found at the center of Patuakhali Pubis, Kalikapur, Patuakhali / Zonal Office - "Service at one place" in Baupulla, Barguna, Kalapara, Galachipa, and also visit the association website (www.patuakhalipbs.org) Can be made to report all kinds of charges including incomplete complaints, changes in power outage / bill / disconnection and reconnection / changes in any type of load / poll and line Information about Bay and so on can be found.
Complaints about electricity bill
* PBS headquarters will be able to pay electricity bills to the subscribers through cash bank of the Kalikapur, Patuakhali / Zonal offices - Bauhupal, Barguna, Kalapara, Galachipa or through scheduled bank and Teletalk of the respective areas.
The problem of power outage
* If you report your power outage at the Pabis Headquarters office in Kalikapur, Patuakhali / Zonal Office - Bauhupal, Barguna, Kalapara, Galachipa or related areas, you will be given the details of the complaint number and possible time of settlement.
Temporary power connection
* Fairs, Ananda Mela will be able to take temporary connections in connection with construction sites like roads, bridges, wedding ceremonies, maufil and worship etc. Temporary connections do not apply to industrial establishments and complexes.
Construction of temporary connection
* Residential, Commercial Complexes, Residential Hotel Motels and Tourism Centers will be able to accept connections for temporary construction work.
Incremental Load:
* To apply for a load increase, apply for the survey fee payable.
* New agreement will be executed.
* To build the load according to the applicable line construction / other expenditure and the kilowatt is required to be paid at the existing rate.
Papers required for new connection
01. In case of residential / commercial / charity (LT) connection
Off-line papers should be submitted
On-line papers should be submitted
A)
Application form (including mobile number) with 01 copies of the photograph filled properly along with the signature of the applicant.
A)
01 copy of the applicant (scan photo) (including mobile number).
B)
Certified copy of land documents or papers or vendor papers or rental agreement or power of attorneys.
B)
Land records or scrutiny or vendor's paper or rental agreement or scan copy of the power of attorney.
C)
Photocopy of last paid bill if there is no previous or temporary connection.
C)
National Identity Card number entry.
0. In case of residential / commercial / charity (HT) connection
Off-line papers should be submitted
On-line papers should be submitted
A)
Application form (including mobile number) with 01 copies of the photograph filled properly along with the signature of the applicant.
Online has not been launched yet.
B)
Certified copy of land documents or papers or vendor papers or rental agreement or power of attorneys.
C)
Photocopy of last paid bill if there is no previous or temporary connection.
03. In case of all types of art (LT) connections:
Off-line papers should be submitted
On-line papers should be submitted
A)
Application form (including mobile number) with 01 copies of the photograph filled properly along with the signature of the applicant.
Online has not been launched yet.
B)
Certified copy of land documents or papers or vendor papers or rental agreement or power of attorneys.
C)
Photocopy of last paid bill if there is no previous or temporary connection.
D)
Certified copy of trade license or industrial registration certificate.
E)
Copy of Lay-Out Town.
04. In case of all types of art (HT) connections:
Off-line papers should be submitted
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS